PRIVACY POLICY
BTOWN
Effective Date: 21 May 2026
BTOWN (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect:
- Name
- Mobile number
- Email address
- Delivery address
- Payment details
- Device and app usage information
- Location data for delivery services
2. How We Use Information
Your information may be used to:
- Process orders
- Deliver products
- Provide customer support
- Improve services
- Send order updates and offers
- Prevent fraud and misuse
3. Payment Information
BTOWN uses secure payment gateways. We do not store complete card or banking details on our servers.
4. Sharing Information
We may share limited information with:
- Delivery partners
- Restaurants/vendors
- Payment providers
- Government authorities if legally required
5. Data Security
We take reasonable security measures to protect user data from unauthorized access or misuse.
6. Cookies & Tracking
BTOWN may use cookies and analytics tools to improve user experience and app performance.
7. User Rights
Users may request correction or deletion of personal information subject to applicable laws.
8. Changes to Privacy Policy
BTOWN may update this Privacy Policy at any time.
9. Contact
Email: support@btown.in