SHIPPING POLICY
BTOWN
Effective Date: 21 May 2026
1. Delivery Areas
BTOWN currently delivers only to selected serviceable areas.
2. Delivery Time
Estimated delivery time is between 10–20 minutes depending on:
- Distance
- Product availability
- Traffic
- Weather
- Order volume
3. Delivery Charges
Shipping or delivery charges may vary based on:
- Order value
- Distance
- Peak hours
- Promotions
4. Failed Delivery
Orders may be marked failed if:
- Customer is unavailable
- Incorrect address is provided
- Delivery cannot be completed safely
5. Delays
Unexpected delays may occur due to external conditions beyond BTOWN’s control.
6. Contact
Email: support@btown.in